FAQ

Frequently Asked Questions

Read frequently asked questions about tickets, opening hours, access, and your visit. If you cannot find what you need, contact us and we’ll help.

Tickets and Updates

Visit Planning

Tickets and reservations

Plan your visit in minutes. Find ticket options, prices, opening times, and reservation details so you can book with confidence.

About the Experience

Discover what to expect during your visit: from highlights and timing to immersive moments and must-see sections.

Accessibility & Practical Information

Everything you need for a smooth visit: accessibility details, facilities, directions, parking, and answers to common questions.

Our most frequently asked questions

Parking at The Wall is free for the first two hours. Park at P1 on the far left to be parked close to the museum.

Tickets are non-refundable. However, we are happy to help you reschedule your visit if you contact us at least 24 hours in advance.

Please contact us as soon as possible by phone or email.
If capacity allows, we will try to move you to the next available time slot on the same day.
Please note that entry cannot be guaranteed if you arrive significantly late, as we work with timed entry to ensure a comfortable visitor experience.

The Apple Museum is an independent foundation and is not affiliated with, sponsored by or endorsed by Apple Inc. Apple and related marks are trademarks of Apple Inc.

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  • The Apple Museum
    Proostwetering 5d,
    3543 AB Utrecht
    The Netherlands
    Coming by foot, bike or public transport? You should go up to the parking deck (2nd floor - P1) via the escalator or lift to the entrance between BigGym and Teamsport E-Karting. You can park your bike downstairs. Once you arrive on the parking deck, walk all the way to the far left of The Wall.

Opening hours

Monday Closed
Tuesday Closed
Wednesday 10:00 - 17:00
Thursday 10:00 - 17:00
Friday 10:00 - 17:00
Saturday 10:00 - 17:00
Sunday 10:00 - 17:00

*We offer private group visits and exclusive events outside regular opening hours
For availability and bespoke arrangements, please contact info@applemuseum.nl.

 

Timed entry every 15 minutes. Last entry at 16:00.
Parking at The Wall is free for the first two hours.
Bus stops: Rijpwetering, Musicalkade.
Train stations: Utrecht Terwijde, Utrecht Leidsche Rijn, Utrecht Centraal.
Plan your route via 9292.nl or NS.nl.

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